Business Development Manager

The successful candidate will manage a small database of customers in North America and the UK/EMEA, focusing on prospecting and generating qualified leads. This will involve outbound calls to decision-makers in language services, with a emphasis on the life sciences and linguistic validation space (COA/eCOA). Leads will be obtained through marketing initiatives, independent research, and opportunities from conferences.

The Business Development Manager will follow up on campaigns, cold call targets, existing client base, identify contacts and determine buyers and decision-making influencers. The successful candidate must be technically minded and confident in providing the RWS's technology message generating interest in RWS's solutions.

About Regulated Industries

RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services. The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies).  

Key Responsibilities

• Identify and gather new clients for RWS
• Look after and upsell to the existing customer database
• Build a strong long-term pipeline
• Deliver revenue growth goals established in conjunction with executive and Divisional management
• Follow up on pipelines for business expansion
• Foster strong client relationships
• Build trusting, collaborative relationships with clients of all levels
• Build strong internal relationships with the people responsible for executing RWS Solutions
• Include relevant RWS representatives in appropriate client meetings
• Provide appropriate management updates and solicit feedback and direction when appropriate
• Secure on-site presentation opportunities with high level clients
• Prepare and perform presentations at internal and or external industry events

Skills & Experience

• More than 5 years of experience developing sales roles.
• Specialization selling Software (SaaS) B2B and B2C.
• Proven track record of meeting regional sales targets.
• Ability to communicate software solutions and ideas in detail and at high level
• Ability to cold call into an organization and identify key decision makers and influencers
• Self-motivated and able to appropriately set and pursue own goals in support of the organization's goals
• Organized, flexible and able to manage multiple opportunities simultaneously; pays attention to detail and able to report results in a concise format
• Able to plan, organize and follow job activities in accordance with their importance and respond appropriately to changes and interruptions
• Working knowledge of Salesforce.com preferred, but not required
• Must be a skilled communicator with a dynamic and engaging phone presence who excels in questioning and listening to determine the prospect's needs
• Must be a fast learner who enjoys self-education
• Must be able to generate well written correspondence to targeted customers
• Focused, polite and persistent; he/she knows how to learn and derive strength

• Amazing benefits! (Seriously!)  
• Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave. 
• 401(k) Retirement plan with company match. 
• Company-wide agile work policy with flexible work arrangements. 
• Opportunities for training, professional development, and personal growth. 
• Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity. 

US Base Pay

$60,000 - $75,000 / year plus a generous comission

Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made. 

Work Location

All candidates applying must be located in one of these states:

Arizona, California, Colorado, Connecticut, Florida, Georgia, Iowa, Illinois, Kansas, Massachusetts, Maryland, Michigan, Missouri, North Carolina, New Jersey, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin  

At RWS, we’re here for one purpose: unlocking global understanding. 

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.   

Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

RWS is an Affirmative Action Employer. For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf