Business Development Manager - TrainAI

About TrainAI by RWS

Training or fine-tuning artificial intelligence (AI) requires data. LOTS of data. However, not just any data will do – our clients need responsible AI data that’s targeted, accurate and reliable to ensure machine learning (ML) success. But preparing AI training data is a monumental task that can take up the vast majority of AI project time, leaving AI teams with precious little time to focus on developing, deploying and evaluating ML models. TrainAI by RWS helps our clients address this challenge head-on.

With a seamless blend of technological understanding and human intelligence, TrainAI provides complete, end-to-end data collection and content generation, data annotation or labelling, human-in-the-loop data validation and generative AI data services for all types of AI, in any language, at any scale, based on the principles of responsible AI. Today, TrainAI supports four of the world’s top five technology companies, enhancing the performance of their generative AI by providing services such as prompt engineering, response refinement and red teaming with locale-specific domain experts across a broad range of topic areas and educational levels.

Are you ready to be part of a growing, cutting-edge team and advance your career?

Come grow with us!

Position summary

As a Business Development Manager on the TrainAI team, you will work closely with TrainAI’s Sr. Business Development Director, Program Directors, Account Managers, Group Marketing and external clients to generate revenue for TrainAI.

This position will focus on a number of identified target accounts and will require the candidate to work closely with internal teams to develop and deploy strategy.

• Research, target, detect, and prospect new clients/opportunities within large enterprise organizations in a cross-selling environment.
• Develop and deploy ongoing prospecting and lead generation methodologies. Expected to manage different campaign automation tools related to sales such as Outreach, but not limited to.
• To be proactive in the self-generation of new leads to maximise new business revenue through regular maintenance of named existing client’s portfolio.
• Qualify, nurture and manage the complete sales cycle of leads and opportunities.
• Work with TrainAI Solutions team to prepare estimates and proposals for prospective opportunities.
• Manage and maintain pipeline and sales cycles, as well as record activities in our CRM (Salesforce).

• Effectively manages multiple, “high-touch” prospects over a global territory. Although location is US based, expected to manage communication with Europe during overlapping working hours.
• Develops and effectively applies a thorough understanding of RWS goals, services, clients, and processes in the identification and solicitation of prospective clients.
• Prepares and presents services and solutions to prospective clients within the scope of growth strategies by collaborating with TrainAI Solutions, Marketing, Production and existing account Sales managers and directors.
• Work with Manager to develop a strategy plan for the named existing client’s portfolio which includes an analysis of revenues/solutions, strategy for growth, objectives and implementation schedule.
• To liaise effectively with internal departments to maximise sales opportunities, including Product Development, and to keep up to date with existing and new services and marketing/sales campaigns.
• Ensure you have a strong understanding of competitor products and services and how we can successfully position ourselves against them.
• To take responsibility for identifying training and developmental needs for yourself on an on-going basis.

Education and experience

• 4-year degree in, plus 5 years of sales experience required
• B2B sales experience working in technology, technology services, or a technical industry preferred
• Must be prepared to share relevant insights and examples of prior work

Skills and competencies

• Knowledge and experience with AI and data training
• Demonstrable experience in prospecting, outbound lead generation activities
• Experience cross-selling with internal account managers
• Using knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators
• Ability to work independently and to multitask in a fast-paced environment
• Excellent command of the English language with strong writing / editing skills
• Communication skills including delivery of presentations and pitches
• Advanced knowledge of Microsoft PowerPoint, and beginner to intermediate knowledge of Microsoft Excel and Microsoft Word
• Ability to effectively communicate with global stakeholders
• Demonstrable success in closing new business and retaining existing accounts
• Business analysis, planning and organisational skills
• Structured approach to selling
• Relationship management
• Experience tracking sales activity in a CRM tool (e.g. Salesforce)
• Ability to work remotely with previous success in performing independently

Work Location

All candidates applying must be located in one of these US states or Canada

At RWS, we’re here for one purpose: unlocking global understanding.  

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.   

Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.